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SHIPPING & RETURNS

SHIPPING POLICY

Shipping Methods:

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  • We offer standard shipping options to destinations within the United States and internationally.

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  • Shipping rates and estimated delivery times may vary based on your location and selected shipping method.

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  • You can review the shipping options and associated costs during the checkout process.

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Order Processing:

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  • Orders are typically processed within 1-2 business days, excluding weekends and holidays.

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  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

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Shipping Timeframes:

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  • Domestic Orders (United States): Standard shipping usually takes 3-7 business days. International shipping times may vary depending on the destination.

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  • Please note that delivery times may be subject to delays beyond our control, such as customs processing for international orders.

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Shipping Costs:

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  • Shipping costs are calculated based on the weight of your order, your location, and the chosen shipping method.

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  • You can find detailed shipping cost information during the checkout process before finalizing your purchase.

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International Shipping:

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  • We proudly offer international shipping to select countries. International customers are responsible for any customs fees, import duties, or taxes associated with their orders.

RETURN & EXCHANGE POLICY

  • Contact us: Please reach out to our customer support team to initiate the return or exchange process. You can contact us via email at holyshredsofficial@gmail.com or through our "Contact Us" page on the website.

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  • Provide details: When contacting us, please provide your order number and a brief explanation of the reason for the return or exchange.

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  • Return item(s): Once you receive authorization from our team, carefully package the item(s) you wish to return or exchange, including all original tags and packaging.

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  • Send it back: Send the package to the address provided by our customer support team. We recommend using a trackable and insured shipping method for your protection.

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  • Processing: Upon receiving your returned item(s), we will inspect them and process your return or exchange promptly.

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  • Refunds/Exchanges: Depending on your preference, we will issue a refund or send out the exchanged item(s) as soon as possible.

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Conditions for Returns/Exchanges:

  • Items must be in new, unworn, and unused condition with all original tags and packaging.

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  • Returns and exchanges are subject to inspection and approval by our team.

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  • Shipping fees for returns/exchanges are the responsibility of the customer unless the return/exchange is due to an error on our part.

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Defective or Incorrect Items:

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  • If you receive a defective or incorrect item, please contact us immediately, and we will resolve the issue promptly at no additional cost to you.

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